Net uptime monitor false positives2/13/2023 Therefore, your site or server may still be locally accessible even though Pingdom can't access it. This means that our probe servers, located around the world, will connect to your site or server from outside the local network where it's hosted. So make sure you white-list all our probe servers, the lists are here.įirst of all, note that Pingdom is an external monitoring service. The most common reason we report an outage is that a firewall or Access Control List blocks our servers for some reason (they're bots after all). In such cases, there may be many reasons that can explain the discrepancy, and we try our best to give you some idea of what is going on. No alert or downtime is ever logged without different locations confirming that there is indeed an outage.ĭon't be too eager to yell false positives though, as alerts and outages depend heavily on how you configure Pingdom and how the Internet at large works! ![]() ![]() False positives or false alerts are technically not possible with Pingdom due to the nature of our second opinion testing. It may happen that you find yourself in a situation where Pingdom reports that your site or server is unavailable, but you clearly know it's up and running.
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